Admissions

Going to rehab for addiction isn’t easy…

But it doesn’t have to be so hard.

We understand that taking first step can be scary. Fortunately, each member of our admissions team is experienced, knowledgeable, and understanding.

Most importantly, they’re here to help.

We may provide a referral in the event that a service we do not offer is needed as part of a client’s recovery or intake. Such services include but are not limited to additional psychiatric services, medical services, and psychological testing.

Where to start

The first step is to call and speak with a member of our admissions team.

During this initial phone consultation, your admissions specialist will ask for specific information, including:

  • Basic identifying information like your name, gender, and age
  • Which substance you (or your loved one) is currently struggling with
  • Whether there have been previous attempts at treatment and recovery
  • Whether there have been previous attempts at treatment and recovery
  • Where you live and if you’d be willing to travel for rehab

As part of a consultation and intake assessment, you can expect to work with clinical staff and case managers to create treatment plans specific to your individual needs, including a comprehensive discharge plan.

Ready to begin? Call for a free consultation.

COVID-19 action plan

To maintain a safe, clean environment for West Valley Detox clients and staff members alike, we have implemented a comprehensive, multi-point COVID-19 action plan, which includes:

Pre-admission screening

All incoming clients are subject to medical pre-screening and evaluation to prevent contagion from being introduced to our facilities.

Telehealth treatment opportunities

If deemed necessary, clients will be given the opportunity to participate in certain treatment sessions remotely using live chat when available.

Hand-washing and personal hygiene requirements

All staff members and clients are required to wash their hands thoroughly and regularly to prevent the transmission of contagion.

Maintaining a clean environment

All staff members will regularly and thoroughly disinfect accessible surfaces and spaces on the premises.

Regulated visitation

Visitation with loved ones will be monitored and regulated to prevent the introduction of contagion to our facilities.

Medical monitoring

All staff members and clients will be monitored for any visible symptoms of illness. When deemed necessary, medical testing will be performed, such as temperature checks.

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What to bring to rehab

Packing is an important part of your preparation for rehab. It requires an unexpected amount of planning because even though you don’t want to forget anything you may need, overpacking can be equally as problematic.

To help get you started, here’s a brief guide to packing for rehab.

Identification

You’ll need to be able to verify your identity once you get to rehab.

For this reason, you should bring either a state ID, passport, or another valid form of identification.

Clothing

The amount of clothing you should bring depends on how long your program(s) will be.

However, you will have the opportunity to do laundry when needed, so you don’t need quite as much clothing as you may think.

Other Necessities

A credit or debit card is recommended for things like copays and prescriptions.

Some form of entertainment like a book, some magazines, sudoku, etc. to enjoy during your downtime is a good idea.

Common questions

Can I bring a laptop, smartphone, or other internet-connected device?

Unless special arrangements are made ahead of time, clients are not permitted to bring have laptops, smartphones, and other devices that connect to the internet while actively enrolled in one of our programs. This is to minimize opportunities for clients to become distracted (or even triggered) by things happening beyond our facilities.

Are family members allowed to visit me while I’m in treatment?

Absolutely! There will be many opportunities for your loved ones to visit you while you’re completing one of our programs.

For details regarding visitation or to schedule a loved one’s visit, you should speak with our admissions team.

How much do West Valley Detox programs cost?

The cost of our programs is variable, depending on what your health insurance provider covers, the amount of coverage provided by your plan, whether or not there’s a copay, and so on. Additionally, there’s a sliding scale available for qualifying clients.

If you intend to pay completely out-of-pocket, contact our admissions team for a daily cash rate.

How are you accommodating the ongoing COVID-19 pandemic?

To ensure the safety of both clients and staff, we have enacted a strict COVID-19 action plan, which includes frequent mandatory hand-washing and regular sanitation of surfaces.

For a complete breakdown of our COVID-19 action plan, click here or see the “COVID-19 action plan” section above.

See more frequently-asked questions on our FAQs page.

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California Department of Health Care Services
West Valley-Tarzana Chamber of Commerce
National Association of Addiction Treatment Providers
The Joint Commission
Better Business Bureau Accredited
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COVID-19 molecule

We've implemented a comprehensive COVID-19 action plan to keep our clients and staff save.